The SPLASH Antifreeze Pool & Spa Antifreeze has garnered mixed reviews from its users, highlighting both positive aspects and significant concerns tied to its formulation and customer service experiences.
Many customers have appreciated the ease of use, finding it a suitable option for preventing freezing in their pools and spas. Reviews indicate that ordering the product was straightforward and that it was perceived as safe for pool use under the right conditions. Users expressed a general confidence in the product's performance for its intended purpose.
However, there have been notable criticisms, specifically regarding the presence of alcohol in the formula, which was not clearly indicated on the product photo or description. This has caused discomfort for some customers, making them hesitant to use the product in their pools. Additionally, experiences related to returns and customer service have been frustrating; issues such as high shipping costs for returns and challenges in obtaining refunds have left some customers dissatisfied. Furthermore, there are reports of the product underperforming, with one user noting that even after applying the antifreeze over a pool cover, water still froze, indicating it did not meet their expectations.
Overall, while the SPLASH Antifreeze Pool & Spa Antifreeze has some users who find it effective and easy to use, others face major obstacles regarding its ingredients, customer service, and effectiveness, which may deter potential buyers.
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